Privacy Policy

1. Information We Collect

We collect information that you provide directly when you place an order or contact us. This includes your name, email address, billing information, order information, and any details you include in a support message.

2. How We Collect Information

We collect information through the checkout form, the contact form, and order emails. We also automatically collect certain technical information such as your IP address, browser type, and device information when you visit the website.

3. Why We Collect Information

We use your information to process and fulfill your orders, deliver VPS configuration information, provide customer support, process payments, and improve the Service. We do not sell your personal information to third parties.

4. Payment Processing

Payment is processed by our payment provider (PayPal). We do not store your full payment card details on our servers. Payment data is handled in accordance with the payment provider’s own privacy and security policies.

5. Order Fulfillment

Your order information (name, email, selected plan) is used to provision your VPS and deliver configuration details and setup instructions to your email address. This is the core purpose of collecting your order data.

6. Customer Support

When you contact us for support, we use your information to respond to your request and maintain a record of the interaction. This helps us assist you more effectively in the future.

7. Cookies and Tracking

The website may use cookies to remember your preferences (such as dark mode) and to understand how the site is used. We do not use cookies for invasive tracking. You can control cookies through your browser settings.

8. Website Analytics

We may use basic analytics to understand aggregate traffic patterns and improve the website. This data is anonymized and does not identify individual visitors.

9. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your order and account information for as long as needed to provide the Service, comply with legal obligations, and resolve disputes. We may retain certain records for a reasonable period after your account is closed.

11. Third-Party Services

We may share limited information with third-party service providers who help us operate the Service, such as payment processors and email delivery services. These providers are only given the information necessary to perform their function.

12. Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us through the contact page.

13. International Transfers

Your information may be processed in a country different from your own. We take reasonable steps to ensure that your information is protected in accordance with this policy regardless of location.

14. Children’s Privacy

The Service is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date. Your continued use of the Service after changes take effect constitutes acceptance of the new policy.

16. Contact / Data Protection

If you have questions about this Privacy Policy or how your data is handled, contact us through the contact page. We are committed to protecting your privacy.